The Spearfish Economic Development Corporation (SEDC) announces its selection of Laine Mitchell as its new Marketing & Administrative Coordinator. Mitchell will assist SEDC with their mission of growing the Spearfish community by bringing her skills and experience to the team. Mitchell will be responsible for administering office operations and supporting SEDC’s marketing strategy and implementation.
A Black Hills State University graduate with a Bachelors in Business Administration, specialization in Marketing, Mitchell brings with her skills and experience in promoting businesses with a passion for economic and workforce development.
“We are extremely happy to welcome Laine to SEDC,” said Kory Menken, SEDC Executive Director. “Her talent, enthusiasm and fresh perspectives will be assets to our organization.”
Most recently, Mitchell served as the Sales and Marketing Coordinator of B9Creations, LLC in Rapid City, SD. In this role, Mitchell was responsible for the creation and implementation of marketing strategy, managing customer experience and relations, and coordinating events.
Mitchell stated, “I am delighted to be part of the SEDC team and represent Spearfish’s growth and opportunity. Through education, volunteer work, and work experience, I have developed a great determination for assisting and promoting businesses and in turn stimulate economic growth and attract jobs for our community.”
Embarking into 2018, Mitchell joins Kory Menken, Executive Director of SEDC, and Larry Klarenbeek, Special Projects coordinator.
Rapid City-Dec. 15, 2017–Think of Black Hills Energy’s walk-in offices as most retail stores.
Like retail stores, our customers can drive to a physical location to conduct their business, whether they want to pay their bill or ask a questions about their energy use.
But unlike most retail stores, there’s no need for our customers to have to leave the comfort of their homes just to do business with us.
“Our customers’ expectations and preferences have changed drastically in the past decade-plus,” said Nick Gardner, Vice President of Electric Operations in South Dakota. “Fewer of our customers are walking in to our physical locations. While at the same time, more of them are opting for self-service options.”
That’s why, starting Monday, December 18, Black Hills Energy will be closing its walk-in office locations in Custer, Rapid City, Spearfish, Sturgis and Newcastle, Wyoming. Not only is this a reflection of how customers prefer to interact with the utility, but it’s also a way for the company to save customers money.
These are just a few of the stats:
- Customers choosing electronic payment methods has increased by 15 percent since 2011, while local office payments have decreased by 13 percent.
- Local office payments make up only 10 percent of our customers’ payment methods.
- Nearly 55 percent of our customers use an electronic form of payment — including recurring payments, one-time bank transfers, online banking and Speed-pay.
We’ll continue to offer multiple, convenient billing and payment options that reflect your preferences and keep costs down, including:
- EBill for paperless billing
- Budget Billing at blackhillsenergy.com/billing
- Online at com/pay
- QR code printed at the top of the paper bill
- Automatic bank transfer
- By mail using the envelope included in your bill
- By phone at 888-890-5554
- In-person through Western Union and CheckFreePay locations
Spearfish construction continues to rise. A special unveiling of Spearfish’s newest development, The Village at Creekside, was held recently. The Village is located north of Spearfish, on the corner of North Avenue and Yukon Place, adjacent to the Creekside Apartments. The unveiling will included an overview of the development plan, prospects and opportunities available to […]